question

Richard Leighton avatar image
Richard Leighton asked Canada Computing commented

Copying faxes to another users

I can't seem to find the option and I am an admin. When an employee leaves the company, it would be very helpful to have the option as the admin to copy all the faxes to another employee that would be taking over the role until the position is filed.

faxadmin portal
3 comments
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This settings is not available, Richard. Feel free to submit a feature request in our Ideas Portal at https://ideas.ringcentral.com/.

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I guess you have already created the feature request as I can see it here

https://ideas.ringcentral.com/ideas/CUSTCOM-I-3818

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yeah each extension retains its own history at the moment. You may consider creating shared extensions to keep your data under one extension until this becomes possible.

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1 Answer

Amber Zeng avatar image
Amber Zeng answered

The leaving colleagues can use 'forward' button to send important message/fax to the replacement under SW>Messages>Inbox

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Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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