question

Richard Leighton avatar image
Richard Leighton asked Canada Computing edited

Coping faxes to another users

I can't seem to find the option and I am an admin. When an employee leaves the company, it would be very helpful to have the option as the admin to copy all the faxes to another employee that would be taking over the role until the position is filed.

faxadmin portal
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This settings is not available, Richard. Feel free to submit a feature request in our Ideas Portal at https://ideas.ringcentral.com/.

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I guess you have already created the feature request as I can see it here

https://ideas.ringcentral.com/ideas/CUSTCOM-I-3818

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1 Answer

Canada Computing avatar image
Canada Computing answered Canada Computing edited

yeah each extension retains its own history at the moment. You may consider creating shared extensions to keep your data under one extension until this becomes possible.

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