question

Erich Jacobs avatar image
Erich Jacobs asked Erich Jacobs answered

FYI - RingCentral Desktop Phone App broken in Ventura

FYI - The RingCentral Desktop Phone App (which is not the same thing as the RingCentral App), is not yet compatible with MacOS 13 (Ventura). It will quit upon application start with an audio IO error. This has been tested on both Intel and Apple silicon, and both tested with clean builds on Beta 4. Hopefully they will have a new version out by the time of Ventura's release in the fall.

The RingCentral App works fine.

softphone
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Gregory Yaschuk avatar image
Gregory Yaschuk answered

We will look at it.

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Gregory Yaschuk avatar image
Gregory Yaschuk answered

Hello,

could you please make a test with the latest beta?
beta5.png


beta5.png (44.0 KiB)
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Erich Jacobs avatar image
Erich Jacobs answered

Same result. screenshot-2022-08-10-at-91428-am.png


screenshot-2022-08-10-at-91514-am.png

Happy to send full report log upon request.



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