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Question

FYI - RingCentral Desktop Phone App broken in Ventura

  • August 2, 2022
  • 5 replies
  • 746 views

FYI - The RingCentral Desktop Phone App (which is not the same thing as the RingCentral App), is not yet compatible with MacOS 13 (Ventura). It will quit upon application start with an audio IO error. This has been tested on both Intel and Apple silicon, and both tested with clean builds on Beta 4. Hopefully they will have a new version out by the time of Ventura's release in the fall.

The RingCentral App works fine.

5 replies

We will look at it.


Hello,

could you please make a test with the latest beta?
beta5.png


  • Author
  • New Participant
  • August 10, 2022

Same result. screenshot-2022-08-10-at-91428-am.png


screenshot-2022-08-10-at-91514-am.png

Happy to send full report log upon request.



  • Author
  • New Participant
  • August 26, 2022

FYI - same result with latest Ventura build released August 26 (22A5331f). Tested on both Intel and Apple silicon. Same crash record.


Thank you very much.

The issue is fixed in 22.3.1 release.