Hi, I am a super admin user and I can't send text messages using our company number. I can receive text messages but I can't reply to the conversation. Text messages using my direct number works fine but having troubles with company number. Thanks!
Hi, I am a super admin user and I can't send text messages using our company number. I can receive text messages but I can't reply to the conversation. Text messages using my direct number works fine but having troubles with company number. Thanks!
Hi Rodel - Had the same question (I think). I was unable to get the answer from the implementation team, eventually reached out to our contract rep and he pointed me to this.
https://www.ringcentral.com/tcr
Appears some new regulations require all this info and we stopped short for the moment to re-think our business use case. Good luck.
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