Question

Can you bulk delete text messages?

3 years ago
June 4, 2021
4 replies
1851 views

Kelly2512338036
Participating Frequently

Is there a way to bulk delete text messages?

In the old windows app, you could select multiple threads and delete them all at once. Now you have to go through and delete one by one. I send/receive hundreds of texts per day so it takes a lot of time to clean out my inbox.

Mary-Community_Moderator
Community Manager
3 years ago
June 4, 2021

Hi @Kelly Enser, in the new RingCentral App, there is no option to delete bulk SMS. Please submit a feature request here.

Kelly2512338036
Participating Frequently
3 years ago
June 4, 2021

Thanks! I just voted for the numerous requests for this in the Feature request.

In the meantime, has anyone figured out a work around? Maybe something like zapier?

whalen
New Participant
3 years ago
June 9, 2021

Hooray! I have to tell my client that his 95 voicemails will have to be deleted one by one!

Kelly2512338036
Participating Frequently
3 years ago
June 9, 2021

The online portal only seems to have the option for voicemails, not texts.

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