News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Can you bulk delete text messages?
Tags: sms and text messaging
Jun 4, 2021 at 12:35pm   •   4 replies  •  0 likes
Kelly Enser

Is there a way to bulk delete text messages?

In the old windows app, you could select multiple threads and delete them all at once. Now you have to go through and delete one by one. I send/receive hundreds of texts per day so it takes a lot of time to clean out my inbox.

on Jun 9, 2021 at 2:08pm   •  0 likes

The online portal only seems to have the option for voicemails, not texts.

on Jun 10, 2021 at 6:22am   •  0 likes

That's right. SMS is only available in the app.

on Jun 9, 2021 at 9:03am   •  0 likes

Hooray! I have to tell my client that his 95 voicemails will have to be deleted one by one!

on Jun 9, 2021 at 1:20pm   •  0 likes

You may ask your client to log in on the online portal instead. The option to delete multiple voicemails is available there. Here's a KB article on how to check voicemails in the online account.

on Jun 4, 2021 at 1:01pm   •  0 likes

Thanks! I just voted for the numerous requests for this in the Feature request.

In the meantime, has anyone figured out a work around? Maybe something like zapier?

on Jun 7, 2021 at 8:27am   •  0 likes

Thanks for voting! We will raise this feature to the Product Team.

on Jun 4, 2021 at 12:49pm   •  0 likes

Hi @Kelly Enser, in the new RingCentral App, there is no option to delete bulk SMS. Please submit a feature request here.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

Developer Platform
Integrated Apps
App Gallery
Developer support
Games and rewards

Resource center
Product Releases
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us