question

Convergent Communications avatar image
Convergent Communications asked mary-community-moderator commented

Dial out of a call queue

Can we play a hold message to a caller in queue, and allow the caller to dial a digit to transfer out of the queue ?

call handling
1 comment
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi! this feature is not available. Once you're in the queue, you can no longer dial another extension. You may add a feature request in our Ideas Portal at https://ideas.ringcentral.com/ideas/.

0 Likes 0 ·

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app