question

bob-wenzlau393 avatar image
bob-wenzlau393 asked jessica-community-moderator commented

Ring Central Chrome Extension Continuous Ringing Bug

A helpful tip to others that might suffer this - my mac started having  a continuous ringing  - as if malware had affected it.  The culprit ended  up being the RingCentral chrome extension that  once shutdown in the activity monitor, the "ringing" stopped.  

As long as  I am at it -  the plugin maintains an icon the shows on any webpage I might need to print out.  I wish the development team found a better way to present the extension rather than the  side webpage icon.

Both make what should be an innocuous plugin into a plugin that distracts and is bothersome. 
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saadetswift16514 avatar image
saadetswift16514 answered
Hey Bob, that's some strange behavior. Could you contact our Support Team so that they can gather logs and look into it?
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tom-durkin13830 avatar image
tom-durkin13830 answered
I've experienced the same problem -- really annoying.  Also -- they plugin for scheduling meetings in Gmail Calendar rarely works. 
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Jeanette Thomas avatar image
Jeanette Thomas answered jessica-community-moderator commented
We are having the same issue. Any thoughts on what is happening?
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Hey Jeanette, 

I couldn't find any cases on this. I would open a case with support. 


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