question

michael-sigsworth16435 avatar image
michael-sigsworth16435 asked jessica-community-moderator answered

Faxes won't stay deleted in GLIP

I have attempted to delete unread faxes, and every time I reopen my computer in the morning, they show up again. So I continually have 11 unread items showing, which then removes my ability to use the "red dot" as my indicator for new messages. Please help. Why won't these stay deleted?

fax
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1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered
Hi Michael, 

Please open a case with support so they can do some in depth troubleshooting for you! We have not seen any other reports of this happening to others. 

Open support case online 
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