question

mark-knight avatar image
mark-knight asked ·

Ringcentral App 365 Contacts Import not working

I have a problem with the Latest RingCentral App (Glip) when you try to invite (import)  contacts from the contracts section and use 365. the authentication window appears and you can sign in but then it a white screen and does not complete the auth? 

Anyone else had this issue?




General Topic
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

erik-bishop11536 avatar image
erik-bishop11536 answered ·
Same issue here. 
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

saadetswift16514 avatar image
saadetswift16514 answered ·
Hey Mark and Erik, I would suggest opening a case with Tech Support so that they can look into this
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

recon-admin avatar image
recon-admin answered ·
I did this and it appears that while we can attempt to add the contacts the sync does not actually work yet. I assume that this is very close to finally being available which is a plus :)
1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mark-knight avatar image
mark-knight answered ·
Has there been any update on this?

1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

arthur-ng12296 avatar image
arthur-ng12296 answered ·
@Mark,

I am Arthur - the Product Manager for RingCentral. Our teams are currently working on a brand new version of contacts slated for Q3 2020, please stay tuned and we will have that ready for use. :)

1 |1000 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app