question

Dr Yan avatar image
Dr Yan asked michel5476 answered

Incoming Fax: PDF Document

Hello!

Is there a way to set for all of the incoming faxes in RingCentral as a searchable PDF document instead? Currently, it's just a regular PDF document. This option is extremely crucial!


fax
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1 Answer

michel5476 avatar image
michel5476 answered
RC does not provide this option yet.  We require this as well, and have had to just built a conversion tool ourselves.  Our tool that we ended up building runs on our server (web server) retrieves our faxes from RC using their API app connections, converts them to searchable PDFs, then saves them into our private messages archive and optionally emails them to recipients.
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