question

ryan-kelly11788 avatar image
ryan-kelly11788 asked mary-community-moderator answered

RingCentral New Glip - Unable to answer incoming call while putting current call on hold

Perhaps I am missing something here but I just noticed with the recent update of the RingCentral "R" / New Glip app when I am on a call and have a second incoming call I don't have the option to hold/answer and but have an option to end/answer. Is anyone else running into the same issue? Am I missing a setting or is this normal functionality? Help Please!

phone
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered
Hi Ryan,

Once you select Answer, it will automatically hold the first call.
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