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ryan-kelly11788 asked ·

RingCentral New Glip - Unable to answer incoming call while putting current call on hold

Perhaps I am missing something here but I just noticed with the recent update of the RingCentral "R"  / New Glip app when I am on a call and have a second incoming call I don't have the option to hold/answer and but have an option to end/answer.  Is anyone else running into the same issue?  Am I missing a setting or is this normal functionality? Help Please!
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mary-community-moderator answered ·
Hi Ryan,

Once you select Answer, it will automatically hold the first call.
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