At the moment only the main fax sender/recipient will display the company fax number on outgoing fax messages. For every other user that sends a fax, the main phone number will be displayed instead of a fax number.
This needs to be updated as soon as possible. It is an essential feature for multiple fax users, especially where a fax response is needed.
You can share this any new feature idea here: https://ideas.ringcentral.com/
The request will be reviewed by the product team for consideration.
Check here: https://community.ringcentral.com/articles/90123/submitting-and-voting-for-product-ideas.html
Absolutely does - thanks, we are just keeping on top of ensuring that accepted answers are actually accepted by the original person asking the question - we have seen several that were not, which greatly decreases the value of this help forum - glad to hear it is being processed properly in this case. Thanks for the reply.
Lucija, did you "accept" that answer, or did Anirban mark his own answer as accepted?
Per my confirmation email "jenn-community-moderator has accepted an answer by Anirban Sen Chowdhary"
I hope this helps.
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