question

Jacquelyn Krouse avatar image
Jacquelyn Krouse asked tak-it1 answered

Call Queue

Can admin force a "Log in/Log out" in a call queue? Would like the user to remain in the queue but only have them answer calls when really needed. Is that possible?

call queues
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mary-community-moderator avatar image
mary-community-moderator answered

Hi @Jacquelyn, There is no option to control this on the Admin Portal.

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tak-it1 avatar image
tak-it1 answered

You can opt for the beta version of Remote Member Management for Call Queues:

https://support.ringcentral.co.uk/s/article/Remote-Member-Management-for-Call-Queues?language=en_GB

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