question

Eva Boccio avatar image
Eva Boccio asked Becky-Community_Manager edited

Company caller ID on incoming calls

I have 3 phone numbers under my one account; each phone number is for a different company. There is 1 main line for one company, and then 2 virtual lines for the other 2 companies. I would like for when the calls come in on my ring central app to show which company is being called. In example, when I get a call in to Company A, then Company A's name will appear on my screen; when I get a call coming in from Company B, then Company B's name will appear on my screen, and so on. I have called to ring central, spoken with their Advanced Tech Team who advised they do NOT have this feature for VIRTUAL LINES, and to go on the FEATURE REQUEST page in order to request it be added. I'm sure I'm not the only one with this issue.

phonecaller id
1 comment
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Eva Boccio, for feature requests, please submit it in our Ideas Portal at https://ideas.ringcentral.com/

0 Likes 0 ·

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app