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RingCentral Phone - Azure Joined Device - Multi-user PCWe have several Azure joined devices that are used by multiple staff members (receptionists) and found that RingCentral ...
1
Feb 20, 2023 at 12:18pm
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1
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asked in Users
SMS Not WorkingWe are unable to send text messages from any new number that is added to our account. We have reached out to support sev...
12
Feb 20, 2023 at 7:36am
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0
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asked in Users
All of our outgoing e-mails and faxes are now blocked(apparently by IP proofpoint, which apparently RC contracts to prevent outgoing spam). We had to move a mile away from o...
0
Feb 18, 2023 at 1:44pm
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0
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asked in Users
How do I delete a direct message?I've tried this but it doesn't work because there's no "delete message" option.Open the conversati...
0
Feb 17, 2023 at 10:11am
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1
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asked in Users
Where is the self-register for TCR in the admin portal?Has the self-registration within the admin portal been released? Or should customers fill out registration form instead?...
0
Feb 17, 2023 at 9:10am
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2
Answers
asked in Users
SMS messages containing email address or URL now blocked?Earlier this week, some SMS messages started bouncing with a "Message not sent" indicator. Only ones containin...
2
Feb 17, 2023 at 2:43pm
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1
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asked in Users
SMS Issues. Tech support says related to TCROur SMS is not working and tech support blamed the TCR process. How is that possible since March 31st is the deadline an...
4
Feb 17, 2023 at 9:57am
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0
Answers
asked in Users
Forward to another extension when DND is enabled?When a user is out of the office and they turn on their DND, can their calls be sent to another extension? (Only while t...
0
Feb 17, 2023 at 6:57am
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1
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asked in Users
Reset PasswordA team member is unable to reset her password. Every time she clicks reset password and clicks on the link that's se...
1
Feb 17, 2023 at 5:57am
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0
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asked in Users
RingCentral Meetings not carried out in teamsHello allcould you tell me, why scheduled meetings in ringcentral Outlook plugin are not running over Teams? I have wind...
0
Feb 17, 2023 at 12:29am
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0
Answers
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