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presence
asked in Developers
Inbound presence event: does it include the external number called?I'm listening for the following inbound call event:/restapi/v1.0/account/~/extension/~/presence?detailedTelephonySta...
0
Oct 1, 2020 at 1:09pm
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3
Answers
asked in Users
Status keeps reverting to Invisible.My status keeps changing from Available to Invisible even though I am active on the computer. I need it not to do that. ...
4
Sep 29, 2020 at 1:13pm
0 likes
0
Answers
asked in Users
Setting Status as an EmojiYou can add custom Emojis to chat with, you can also select an Emoji to appear next to your name and status.How do you a...
0
Sep 29, 2020 at 1:42pm
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1
Answer
asked in Users
Feature Request: Add option to make Out of Office Activity Codes invisible to agents.We want the ability to create an Out of Office Activity Code that can be applied in WFM by the schedule creators but tha...
1
Aug 13, 2020 at 11:39am
0 likes
0
Answers
asked in Users
Custom Status1. I'm unable to set a custom status (like 'Lunch') and then have it persist or be available to select the n...
0
Aug 11, 2020 at 3:42pm
1 likes
1
Answer
asked in Users
How to reduce 15 minutes ideal time out for Presence functionality...
1
Aug 6, 2020 at 6:33am
0 likes
0
Answers
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