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asked in Getting 404 error on calling call supervision API
I am using softphone sdk for call supervision. I am using a REST API call to activate the call supervision. This API can...
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Jan 24, 2023 at 10:10am
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asked in Transfer call in softphone-js sdk
I am using https://github.com/ringcentral/ringcentral-softphone-js for one of my use case. How can I transfer call in th...
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Jan 17, 2023 at 12:30pm
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asked in Can I use ringcentral Apps with engage. Like can I use ringcentral webphone with engage?
I have used https://github.com/ringcentral/ringcentral-web-phone to integrate a web phone into my website. Can I use the...
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Jan 17, 2023 at 1:34am
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asked in Softphone Cheat Sheet
Our company is looking for a cheat sheet (shorthand, play by play) for the softphone app (android/ios). Any search bring...
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Dec 21, 2022 at 12:28pm
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asked in Change Mobile License to MVP for an existing user
I am attempting to change a user license from mobile to MVP but keep her phone number. When attempting to add the MVP li...
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Dec 8, 2022 at 8:47pm
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asked in Database file is inaccessible error on launch?
We have recently run into an issue with our users receiving the error in the title. Happens on launch of RC Phone 22.4, ...
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Dec 6, 2022 at 1:20pm
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asked in User Phone is not activated
It has been more than 48 hours since I added a phone / device and number associated with that device (as seen in attache...
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Nov 25, 2022 at 5:17am
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asked in Making calls between different sandbox accounts
Hi, Community!To test my application I would like to make calls between two differerent sandbox accounts. So I created t...
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Sep 27, 2022 at 3:53am
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1
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asked in Beeping every 8 seconds
Hi! I have a user who is experiencing beeping every 8 seconds all the time. When she is on or off a call, it happens all...
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Sep 21, 2022 at 8:19am
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asked in Can't send messages using the soft phone and can no longer click to dial, this is happening organization ward. Please help it's urgent
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Sep 20, 2022 at 9:37am
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