question

Zofia Kozlowska avatar image
Zofia Kozlowska asked Bob Foertsch answered

How do I find the reason why a fax failed to send?

I can see that a fax has failed to send - however, I can't seem to find anywhere it would give me the reason why it failed. Am I missing something?

fax
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Zofia Kozlowska, may I know how did you send the fax? Is it thru email or the app?

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1 Answer

Bob Foertsch avatar image
Bob Foertsch answered

I have submitted a feature request for this several times with RingCentral but they have yet to implement it. Our previous fax carrier would tell you the failure reason (i.e. No answer, voice call, etc)

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