question

Roth IT avatar image
Roth IT asked Welcome answered

Is there any way an incoming called can leave a voicemail directly, without waiting for the call to ring?

When someone from outside our organization calls in, is there a way for the caller to send their own call straight to voicemail? We have an answering service that helps us answer calls and we want them to try to transfer calls to us when possible, but there are times when it would be better for them to just send the call straight to our voicemail.

call handlingvoice mail
1 comment
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

This feature is currently unavailable, @Roth. You can submit a request for it in our Ideas Portal at https://ideas.ringcentral.com/.


0 Likes 0 ·

1 Answer

Welcome avatar image
Welcome answered
while ringing press # to go straight to voicemail.
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app