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thuy-nguyen10182 avatar image
thuy-nguyen10182 asked ·

Stuck at "Setup Password for Sandbox Account"

Hi all,

I was going through the Setup wizard in  developers.ringcentral.com in order to call REST APIs. However I was stuck at step "Setup Password for Sandbox Account" because I signed in using Single Sign On and the password I entered in the "Current Login Password" input was not correct. What is the password should I use in this case? Should there be a way for users through SSO can activate the sandbox account?
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Tyler Liu avatar image
Tyler Liu answered ·
It is an known issue. I am afraid that you have to create a new account using email instead of single sign on.
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robin-hu avatar image
robin-hu answered ·
Hi Thuy,
This issue will be fixed by May 18 and you can have a try by then. Stay tuned!
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Thanks, look forward to the fix!
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Hi Thuy,
It is fixed. Pls have a try.
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