question

John Cherian avatar image
John Cherian asked John Cherian answered

Help on Read Call Recording in SandBox

HI Team,

As a part towards graduating the app, we have a need to access the scope of ReadCallRecording. This API requires a recordingID parameter in the URL:

https://platform.devtest.ringcentral.com/restapi/v1.0/account/accountId/recording/recordingId

To proceed, we need to generate a recordingID. We can obtain a recordingID based on the API call log, but How can I create a recording in SandBox?

call recording
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Phong Vu avatar image
Phong Vu answered

Check this out. And when you make a test call, just answer and click the "Record" button to record the call.

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John Cherian avatar image
John Cherian answered

Thank you
Phong Vu

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys