question

John Gladson Moses avatar image
John Gladson Moses asked ·

Does the Voice Recording file names downloaded from the RC Admin portal have recordingID in it? Need confirmation for download implement

Does the Voice Recording file names downloaded from the RC Admin portal have recordingID in it?

We found some incorrect recordingID's in the voice recording file names. Please clarify us formally.

Example:

Recording ID for below call is 1161461030020, But it is showing as 1161461031020 below in the voice file downloaded from the admin portal.

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Anirban avatar image
Anirban answered ·

That is internal reference number. You can check more details from the reference here:

https://community.ringcentral.com/ringcentral/topics/deciphering-call-recording-file-name-format


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That internal reference is the RecordingID which we use in the CallRecording API's. Please clarify

Date (YYMMDD) - Time (HHMMSS) _ Extension Number/Calling Number _ Device Type _ Traffic Direction (inbound or outbound) _ Recording Type (Auto or On Demand) _ Internal Reference Number

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John Gladson Moses avatar image
John Gladson Moses answered ·

That internal reference is the RecordingID which we use in the CallRecording API's. Please clarify?

Date (YYMMDD) - Time (HHMMSS) _ Extension Number/Calling Number _ Device Type _ Traffic Direction (inbound or outbound) _ Recording Type (Auto or On Demand) _ Internal Reference Number

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