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nick-read asked ·

How do you stop calls coming in to an active line? We have multiple calls at the same time so the Refused Call total is very high.

How do you stop a call from coming in to a user whose line is already active? We are experiencing multiple calls at the same time which means that the Refused Call total is very high.
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mary-community-moderator answered ·
Hi Nick,

Is the line assigned to the RingCentral App or on a desk phone?

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