Home » Categories
Users
asked in External companies sending SMS on our behalf
We use 3rdy party companies to send text to customers for most of our text messaging. Our employees communicate with the...
2
Mar 9, 2023 at 11:57am
0 likes
0
Answers
asked in SMS Inbound?
The new TCR rules are ridiculous for a small company using text to only respond to a one-to one customer service request...
6
Mar 9, 2023 at 11:37am
0 likes
0
Answers
asked in SMS campaign low volume adding of numbers
Do we have to add all contact information of vendors and people we contact in the SMS campaign? Does that mean that any ...
1
Mar 9, 2023 at 9:33am
0 likes
0
Answers
asked in TCR Campaign - Opt-Out Examples
How are we supposed to provide opt-out examples for TCR when RingCentral doesn't have support for this currently? Ar...
1
Mar 9, 2023 at 9:00am
1 likes
0
Answers
asked in Opt-out & Help messages
Once a customer opts into receiving texts, do we have to include an opt-out option & help option into every SINGLE t...
1
Mar 9, 2023 at 9:39am
2 likes
0
Answers
asked in Email about TEXT limits?
We received an email today saying we have used 90% of our texts for the billing cycle. I pulled some metrics and we have...
0
Mar 9, 2023 at 9:06am
0 likes
0
Answers
asked in No marketing SMS
We do not use SMS for marketing. We only use SMS for regular daily client conversation. Do we need to signup and pay for...
3
Mar 8, 2023 at 11:17pm
3 likes
0
Answers
asked in Fax failing from iPhone App with Photo attachment
My colleague is using the RingCentral app on her iPhone 14. When she takes a picture, within the app, and tries to fax...
0
Mar 8, 2023 at 2:28pm
0 likes
0
Answers
asked in Where can I get a link to the webinar that was hosted by RingCentral today?
Where can I get a link to the webinar that was hosted by RingCentral today?...
1
Mar 8, 2023 at 3:28pm
1 likes
1
Answer
asked in Question about Campaign SMS choices
We use SMS for internal usage only, we do not communicate with our customers via SMS texting. That being said, when choo...
0
Mar 8, 2023 at 1:32pm
2 likes
0
Answers
A new Community is
coming to RingCentral!
Posts are currently read-only as wetransition into our new platform.
We thank you for your patience
during this downtime.