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asked in Issues with the Voicemail to Text Transcription?
So all of our inbound, unanswered phone calls go to our emails. However, all of the transcriptions come, but without the...
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Apr 26, 2022 at 2:46pm
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asked in IVR Voicemail issue
Hi! I have a user's missed calls section set to go to an IVR menu where a caller can subsequently choose if they'...
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Apr 18, 2022 at 12:13pm
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asked in Broadcast a voicemail to all users?
Is there a way to broadcast a voicemail to all of our users? This was a feature on the Av@ya system. We used it for mass...
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Apr 8, 2022 at 9:56am
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asked in Unable to change PIN code for someone else.
In the link it explains how to change or set the PIN code for someone else's extension. It seems that Ring Central h...
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Mar 31, 2022 at 2:45pm
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asked in Email defaults to personal on iPad
I am logged into my iPad using my business account and business email is shown in settings. I have linked my buiness/out...
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Mar 30, 2022 at 11:47am
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asked in Returning Voicemails and missed calls
Is it possible to see if missed calls and voicemails were returned? Currently I am exporting data to excel and analyzing...
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Mar 21, 2022 at 7:17am
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asked in Missed Calls from Extensions To Extensions
Why does extension-to-extension missed calls affect the total number of missed calls?...
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Mar 17, 2022 at 10:17am
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asked in Caller ID needed on Voice Mail
Please refer to Case # 14752495When retrieving voice messages via the phone (not in an app or website) we need the call ...
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Mar 7, 2022 at 8:35am
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asked in After Update, clients can't hear me talking
So yesterday it was working fine. Today I update the app and my callers can't hear me. Its not the phone as I can us...
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Feb 28, 2022 at 4:02pm
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asked in voicemail webhook not sent when receiving a voicemail for some numbers?
Hi, We are facing an issue about Voicemails. There are total 10 numbers in our Ringcentral account. We are using Event f...
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Mar 1, 2022 at 7:01am
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