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asked in Developers
How can we identify if an agent is avoiding calls, cheating the system, and just transferring calls to another agent?How can we identify if an agent is avoiding calls, cheating the system, and just transferring calls to another agent?...
0
Apr 2, 2024 at 9:30am
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2
Answers
asked in Developers
Why I can't remove phone line from deviceI have tried to delete a phone from a device:DELETE https://platform.devtest.ringcentral.com/restapi/v2/accounts/account...
0
Apr 2, 2024 at 7:00am
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3
Answers
asked in Developers
Using Ringcentral's API - Get the Longest hold for a days metricsHello, We are using the Ring Central API to make custom reports based off different Criteria. Currently we are looking t...
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Apr 2, 2024 at 5:00am
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1
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asked in Users
Can I have the phone wake up my computer when it rings?I noticed that when my computer is in sleep mode as well as the phone, when I move my mouse, the phone and the computer ...
1
Apr 1, 2024 at 3:59pm
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0
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asked in Users
Common area phone menu not visible in Admin PortalCommon Area phone can be added/ configured through the Admin Portal according the KB. Following are the steps described:...
1
Apr 2, 2024 at 4:19am
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0
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asked in Developers
Enable A2P PermissionsHello,Would you be able to help enable the A2P for this application? I looked at some other forum posts, that say there ...
0
Apr 1, 2024 at 2:11pm
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2
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asked in Developers
having issue when trying to send sms using jwt tokeniam trying to test sms call via code got this error# POST BODY
body = {
"from": {
"phoneNumber": &qu...
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Apr 1, 2024 at 1:14am
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1
Answer
asked in Users
Can not get ADMIN access on Polycon VVX601 ?Have a couple Polycon VVX601 phones that I was able to login and reset the password. But not allowing me to login as as ...
0
Mar 29, 2024 at 8:34pm
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1
Answer
asked in Users
Making an Anonymous HotlineGood Afternoon,The agency I work for wants to have a hotline people can call in on and leave voicemails but they want it...
0
Mar 29, 2024 at 11:47am
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2
Answers
asked in Users
Verizon no longer accepting “vtext” SMS messagesregarding the recent notice: Verizon has announced that it is no longer accepting “vtext” SMS messages from ...
2
Apr 1, 2024 at 11:21am
1 likes
1
Answer
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