Account Access Confirmation issue

I received a notice today when I went to login saying that RingCentral didn't recognize my device. Even though it is the same device I have been using for a year. The sent a code which I entered and received the following message "Sorry, we can't recognize the device. Please use other device or browser and try again. " I am, and always have, used chrome. I tried multiple times same response. I was able to login using edge, but when I went to send support a message they said I wasn't logged in and sent me to a log in page. I entered my credentials and received a message "authentication error".

Anyone have any ideas?