Hello,
We are setting up Ring Central and have a main site with a main phone number and our first ‘sub site’. We don’t have a phone number for this site and want to
1.) Assign a temporary main number to this sub site
2.) Then port in our existing main number to replace this temporary number
Unfortunately, going thru all the tutorials, Google searches, etc. hasn’t really helped to sort out how to do this.
Thanks in advance for any help!
Eric
IF YOU HAVE NUMBERS IN INVENTORY WHICH YOU DON’T NEED
Phone System > Phone numbers > Inventory > Actions > Assign to > select the sub site
IF YOU DON’T HAVE AVAILABLE TEMPORARY NUMBERS IN INVENTORY
Phone System > Phone numbers > All numbers > Add number
During the process of adding the number you’ll get the option to assign it to an extension. Select the sub site.
Thanks for the reply! I was working on this over the weekend more, and I think the way we have to do it is assign a number in our inventory to the IVR for the “sub site”, then replace that with the port in number. Then...that ported in number will be active as the main or facility number for that specific site.
I think that’s what we need to do and have setup in Ring. Will see if that works...
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