Question

Auto - Receptionist Outgoing Caller ID change

Forum|Forum|2 years ago
February 22, 2024
1 reply
191 views

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brentharkey
The First Step

Hello All,

Is it possible to change the outgoing caller ID name for a number that is set as auto receptionist?

ericjonolsen
Participating Frequently
Forum|Forum|2 years ago
April 13, 2024

Submit a support ticket requesting a CNAM update for the number in question. CNAM can be a max of 15 characters.

RC will push the CNAM out to the CNAM clearinghouses. Carriers are responsible for updating their databases.

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