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The First Step
Feb 22, 2024 9:32 PM UTC
Question

Auto - Receptionist Outgoing Caller ID change

Hello All,

Is it possible to change the outgoing caller ID name for a number that is set as auto receptionist?

1 reply

Participating Frequently
Apr 13, 2024 10:01 PM UTC

Submit a support ticket requesting a CNAM update for the number in question. CNAM can be a max of 15 characters.

RC will push the CNAM out to the CNAM clearinghouses. Carriers are responsible for updating their databases.