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Question

Calling credit report

  • 18 February 2019
  • 1 reply
  • 362 views

Account type - Canada

Detailed description of problem:


Is there a way to track the calling credit consumption ? I have around 800$ a month of calling credit packages and I'd like to know where this comes from and how can I lower my bills.


The "usage info" section in my billing-ServicePlan page shows that I have 5,839 minutes of unlimited usage. On my bill I see the calling credit being automatically bought (which is fine).


Number of Users affected. 126


Hey David, last I knew you could request a deeper dive into your account usage. I would suggest asking your Account Manager if that is still an option!

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