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Question

Cant login on new computer

Forum|Forum|1 year ago
November 14, 2024
1 reply
1192 views

Trying to login on a new computer but getting this message. “This redirect failed because URL blocked. Please contact our support.”

Mary-Community_Moderator

Community Manager

Hi @mike-21,

To resolve this, please try the following steps:

Clear your browser cache and cookies or try using a different browser.
Disable any VPN or proxy that might be affecting the connection.
Check your firewall or security software to ensure it’s not blocking the URL.
If you're still having trouble, please try logging in via RingCentral’s desktop app if you’re using a browser.