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The First Step
Feb 16, 2021 2:00 PM UTC
Question

Change payment method

My company has cancelled all credit cards and I need to update my payment method. I've been trying for over a week to get ahold of someone to help me. I've done support tickets, online chat, voice messages and my boss has done the same. How in the heck can I get someone to help me?

    3 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Feb 16, 2021 3:21 PM UTC

    Hi @Jan Boyer, we can ask help from your Account Manager. Send us your details so we can find out who your Account Manager is. Our email is community.support@ringcentral.com.

    The First Step
    Feb 16, 2021 3:32 PM UTC

    Thank you, I've been told our account manager is Stephen Debien. I sent an email but no response.

    Mary-Community_Moderator
    Community Manager
    Community Manager
    Feb 16, 2021 3:58 PM UTC

    Okay. Please send us your account details so we will be the one to reach out.