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Question

Change payment method

  • February 16, 2021
  • 3 replies
  • 543 views
J

My company has cancelled all credit cards and I need to update my payment method. I've been trying for over a week to get ahold of someone to help me. I've done support tickets, online chat, voice messages and my boss has done the same. How in the heck can I get someone to help me?

    3 replies

    Mary-Community_Moderator
    Community Manager
    Forum|alt.badge.img

    Hi @Jan Boyer, we can ask help from your Account Manager. Send us your details so we can find out who your Account Manager is. Our email is community.support@ringcentral.com.

    J
    • Jan2487026012
    • Author
    • New Participant
    • 1 reply
    • February 16, 2021

    Thank you, I've been told our account manager is Stephen Debien. I sent an email but no response.

    Mary-Community_Moderator
    Community Manager
    Forum|alt.badge.img

    Okay. Please send us your account details so we will be the one to reach out.

    Reply


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