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New Participant
Dec 7, 2020 11:43 AM UTC
Question

Change phone number of extensions

Is it anyway possible to change the phone number assigned to a user in extension. I am able to find change extension number but not phone number.

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    2 replies

    The First Step
    Dec 7, 2020 12:43 PM UTC

    Login in your online service portal as admin,

    Go to Users > User list > Users With Extensions you will get all the User and extensions, then select a user

    User Details > Phones & Numbers,

    Then you can see Phone tab. You can able to change the phone number from there.

    Hope this helps

    Community Manager
    Dec 10, 2020 4:26 PM UTC

    Hi @Suresh More, you're able to change extension numbers via the path Anirban advised of, but to change an entire phone number you will need to contact support.