Skip to main content
New Participant
December 7, 2020
Question

Change phone number of extensions

  • December 7, 2020
  • 2 replies
  • 1728 views

Is it anyway possible to change the phone number assigned to a user in extension. I am able to find change extension number but not phone number.

    This topic has been closed for replies.

    2 replies

    The First Step
    December 7, 2020

    Login in your online service portal as admin,

    Go to Users > User list > Users With Extensions you will get all the User and extensions, then select a user

    User Details > Phones & Numbers,

    Then you can see Phone tab. You can able to change the phone number from there.

    Hope this helps

    Community Manager
    December 10, 2020

    Hi @Suresh More, you're able to change extension numbers via the path Anirban advised of, but to change an entire phone number you will need to contact support.