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Question

Change phone number of extensions

  • December 7, 2020
  • 2 replies
  • 1660 views

Is it anyway possible to change the phone number assigned to a user in extension. I am able to find change extension number but not phone number.

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2 replies

Login in your online service portal as admin,

Go to Users > User list > Users With Extensions you will get all the User and extensions, then select a user

User Details > Phones & Numbers,

Then you can see Phone tab. You can able to change the phone number from there.

Hope this helps


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  • Community Manager
  • December 10, 2020

Hi @Suresh More, you're able to change extension numbers via the path Anirban advised of, but to change an entire phone number you will need to contact support.