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The First Step
February 22, 2021
Question

Deleting Non-Active User

  • February 22, 2021
  • 1 reply
  • 194 views

We have had a user somehow added into our live site with a misspelled email address but is not showing in Admin Portal under Manage Users. How do you delete?

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    February 23, 2021

    Hi @Jacquelyn Krouse, on the Admin Portal, go to Users > Users with Extensions > select the user's extension > click User Details > General > Edit the email address > Save.