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Question

Handset rings but no voice can be heard from caller or receiver

  • 21 January 2025
  • 1 reply
  • 23 views

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Our handset rings, but when the phone is answered, their is no sound on either the caller or the receiver end. We have done a factory reset to this particular handset and the problem is ongoing.

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Something to try:
Disable the account in the admin portal, re-sync the phone, then enable the account. 


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