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The First Step
Jun 15, 2022 4:39 PM UTC
Question

How do you file share with the free version?

I am unable to attach a file in the free version on ringcentral. Why is that? Is there a file size limit? I have looked inthis community and gone under the Administration tab but file sharing isn't a setting I can adjust. Please help!

4 replies

Mary-Community_Moderator
Community Manager
Community Manager
Jun 15, 2022 4:48 PM UTC

Hi! Are you trying to attach a file for Team Messaging?

Mary-Community_Moderator
Community Manager
Community Manager
Jun 15, 2022 5:09 PM UTC

You should be able to see the paper clip icon like the screenshot below.
screen-shot-2022-06-16-at-10756-am.png

chris-9The First StepAuthor
The First Step
Jun 16, 2022 1:19 PM UTC

Yes-- It allows me to pick the file but then it won't attach. The attament is red. I have chosen attachments that are 19kb and they still will not attach.


chris-9The First StepAuthor
The First Step
Aug 30, 2022 5:13 PM UTC

hello! I'm trying again. I am trying to attach just a regular pdf.