Question

How do you file share with the free version?

Forum|Forum|3 years ago
June 15, 2022
3 replies
215 views

chris-9
New Participant

I am unable to attach a file in the free version on ringcentral. Why is that? Is there a file size limit? I have looked inthis community and gone under the Administration tab but file sharing isn't a setting I can adjust. Please help!

+1

Mary-Community_Moderator
Community Manager
Forum|Forum|3 years ago
June 15, 2022

Hi! Are you trying to attach a file for Team Messaging?

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+1

Mary-Community_Moderator
Community Manager
Forum|Forum|3 years ago
June 15, 2022

You should be able to see the paper clip icon like the screenshot below.

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C

chris-9
Author
New Participant
Forum|Forum|3 years ago
June 16, 2022

Yes-- It allows me to pick the file but then it won't attach. The attament is red. I have chosen attachments that are 19kb and they still will not attach.

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