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The First Step
March 17, 2021
Question

Is there a way to add a Manager to a Call Queue that is already made.

  • March 17, 2021
  • 4 replies
  • 536 views

I have a Call Queue and I am the manager of that call queue. How do I add another manager to a part of that call queue.

    4 replies

    March 17, 2021

    Hello Andre, you can add and remove call queue members. Click HERE to know more. Thank you!

    The First Step
    March 17, 2021

    That is how to add members I need to add another manager?

    Joe Cache
    RingCentral VIBE Royalty
    RingCentral VIBE Royalty
    March 19, 2021

    Jenn was close - just look a little bit above on the Queue details:1616168883415.png

    You may also want to check the Notification email for the voicemails for the group - I found that if you have a distribution group set in exchange, you can add that email address, and any missed calls - that voicemail then goes to the dist_group.


    The First Step
    March 19, 2021

    When I click in there I only see my name and have no way of adding some one to the listingmsedge-p47e9isga4.png