Isn't it illegal for RingCentral to not allow online cancellations?

Question

RingCentral requires for you to cancel their plan over the phone. From what I know/heard, RingCentral is located primarily in California- a state that has a law requiring for services with subscriptions to have an online cancellation option. https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201720180SB313

So, is RingCentral breaking the law? I don't want to call a phone number to cancel and have a billion people try to contact me (again) and talk me into staying.

Jessica H. · Answer

Hi @Vivian Probst,I followed up with our legal advisor and was told that the law that you've highlighted does not apply to RingCentral's provision of its business product, RingCentral Office.

Sign up

Login with SSO

Login to the community

Login with SSO