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Setup at busy medical office. Whole office closes for lunch M-F 12pm - 1pm. Trying to find a way to set phones to message only during lunch. Currently setup with multi-level IVR for after hours, during business hours phones ring through to a call queue.

Example is

M-F 8am - 12pm call queue

M-F 12pm-1pm IVR menu

M-F 1pm - 5pm call queue

M-F 5pm after hours IVR menu

Hello @brad-harwell! I create a case for you and have our Tech Support reach you as soon as possible. Also, you can check this link on how you can do custom rules. Click HERE! Thank you.

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