Hello everyone, I’ve tried many times to complete the TCR, but it keeps getting denied.
I’d like to know how to request the porting of my number from RingCentral to another company.
Can I do it through the website?
Can I request it by email?
Could you help me?
I’m sorry to hear you’ve had trouble with the TCR process, but no worries—we’re here to help if you need someone to walk you through the process.
For porting your number from RingCentral to another company, you’ll need to initiate the request with your new provider. They will handle the porting process and coordinate with RingCentral to make it happen. Unfortunately, it can’t be done directly through our website or via email, but your new provider will guide you through the next steps.
If you run into any issues or need further assistance, feel free to let us know. We're happy to help however we can!
Thank you for the help, but I need some information that I don’t know where to find.
Could you please let me know where I can get my Account Number and Account PIN?
Thank you for the help, but I need some information that I don’t know where to find.
Could you please let me know where I can get my Account Number and Account PIN?
Your Account Number is actually your main RingCentral phone number, and the PIN you’ll need is your Voicemail PIN. If you’d like more detailed instructions on finding your RingCentral information for your new provider, check out this helpful article:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
