Skip to main content
New Participant
December 6, 2023
Question

Pressing a key to skip a greeting in a Message-Only Extension

  • December 6, 2023
  • 0 replies
  • 211 views

We have created a new Message-Only Extension (the very popular Coyote Reporting Hotline) and from Day 1 it is getting hit with robocalls, some with Caller ID, some without, and the calls are leaving empty messages, or DTMF tones every few seconds, etc.

When will we have the option to say in the greeting "Press 1 to skip this greeting and leave a message"? It's a basic feature, and it would be a mercy for the guy who has to monitor those messages.