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AI Assistant Security Questions


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Hello Community and Product Management for AI Notes:

 

Please help me with questions from my Security Team:

1.) How long are the AI Notes retained? 

2.) Is there encryption? HTTPS

3.) Is any Meta Data Stored in the browser around the Notes?

4.) Can HR see the Notes without the user's permission?

5.) Where are the notes retained?

6.)   Do we have a white paper on the subject?

2 replies

BeckyH
Community Manager
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  • Community Manager
  • 682 replies
  • January 8, 2025
anthony-gigante wrote:

Hello Community and Product Management for AI Notes:

 

Please help me with questions from my Security Team:

1.) How long are the AI Notes retained? 

2.) Is there encryption? HTTPS

3.) Is any Meta Data Stored in the browser around the Notes?

4.) Can HR see the Notes without the user's permission?

5.) Where are the notes retained?

6.)   Do we have a white paper on the subject?

Hey! I’m looking into this. Give me a few to pin down some folks internally. 


BeckyH
Community Manager
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  • Community Manager
  • 682 replies
  • January 10, 2025

@anthony-gigante 
1.) How long are the AI Notes retained?  - 12 months
2.) Is there encryption? HTTPS - HTTPS for TLS
3.) Is any Meta Data Stored in the browser around the Notes? - No
4.) Can HR see the Notes without the user's permission? - No, only the user who generated notes can see the notes
5.) Where are the notes retained? - In AWS
6.)   Do we have a white paper on the subject? https://assets.ringcentral.com/us/whitepaper/rc-ai-transparency.pdf

Let me know if you need anything else!
 


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