Hello Community and Product Management for AI Notes:
Please help me with questions from my Security Team:
1.) How long are the AI Notes retained?
2.) Is there encryption? HTTPS
3.) Is any Meta Data Stored in the browser around the Notes?
4.) Can HR see the Notes without the user's permission?
5.) Where are the notes retained?
6.) Do we have a white paper on the subject?
Hello Community and Product Management for AI Notes:
Please help me with questions from my Security Team:
1.) How long are the AI Notes retained?
2.) Is there encryption? HTTPS
3.) Is any Meta Data Stored in the browser around the Notes?
4.) Can HR see the Notes without the user's permission?
5.) Where are the notes retained?
6.) Do we have a white paper on the subject?
Hey! I’m looking into this. Give me a few to pin down some folks internally.
1.) How long are the AI Notes retained? - 12 months
2.) Is there encryption? HTTPS - HTTPS for TLS
3.) Is any Meta Data Stored in the browser around the Notes? - No
4.) Can HR see the Notes without the user's permission? - No, only the user who generated notes can see the notes
5.) Where are the notes retained? - In AWS
6.) Do we have a white paper on the subject? https://assets.ringcentral.com/us/whitepaper/rc-ai-transparency.pdf
Let me know if you need anything else!
1.) How long are the AI Notes retained? - 12 months
2.) Is there encryption? HTTPS - HTTPS for TLS
3.) Is any Meta Data Stored in the browser around the Notes? - No
4.) Can HR see the Notes without the user's permission? - No, only the user who generated notes can see the notes
5.) Where are the notes retained? - In AWS
6.) Do we have a white paper on the subject? https://assets.ringcentral.com/us/whitepaper/rc-ai-transparency.pdf
Let me know if you need anything else!
Hey,
In the RingCentral app, you can find all your AI notes in a dedicated Notes tab. Here's how to access them:
This "Notes" tab will display a list of all your calls that have AI notes generated. From there, you can click on a specific call to view the full details, including:
Something that was rolled out by RingCentral with no notice, no explanation and no consideration for customers legal obligations or procedures.
We had to create a template to disable the feature, but due to the number of new starters we could not figure a way of globally turning off this setting.
Our account manager arranged for the functionality to be turned off at the back end.
Not RingCentral’s finest hour, IMHO
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
