Question

Is there a presence status report in mpv?

8 months ago
August 1, 2024
1 reply
35 views

MPV user
New Participant

Need a report that shows presence status totals per rep per date.

i.e.

John Doe. Monday, Avaiable 6.1 hrs Do not disturb 1.7 hrs Offline 16.4 hrs

Mary-Community_Moderator
Community Manager
2295 replies
7 months ago
August 6, 2024

Hi @MPV user, Currently, this function does not support per user reporting. At the moment, it can only be accessed on a per call queue basis through live reports. You may add a feature request for this at https://ideas.ringcentral.com/.

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