Performance Reports subscription not delivering

Forum|Forum|5 years ago
July 16, 2021
4 replies
714 views

Performance reports not delivering via subscription.

I feel very confident it is set up properly however I have not been receiving the reports via email.

Any suggestions to troubleshoot? Calling RC tech support is awful, and most of the time the call just disconnects..terrible cs

Thank you

Mary-Community_Moderator

Community Manager

Hi @Jeremy Mlynarek, by any chance, did you just delete it? I checked on your portal and it only shows four subscriptions and it doesn't include your email.

J

jeremy-3

Author

The First Step

No I have not deleted any. As you can see I have created multiple reports (hourly) to be delivered by subscription.

R

rem.time

New Participant

Hello,

Any chance that this issue got sorted? I’m experiencing the same now.

Cheers

Mary-Community_Moderator

Community Manager

Hello,

Any chance that this issue got sorted? I’m experiencing the same now.

Cheers

Hi @rem.time, please submit a Support ticket to help you with this. Go to https://support.ringcentral.com/new-case.html

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