Skip to main content

Performance reports not delivering via subscription.

I feel very confident it is set up properly however I have not been receiving the reports via email.

1626453971998.png

Any suggestions to troubleshoot? Calling RC tech support is awful, and most of the time the call just disconnects..terrible cs

Thank you

Hi @Jeremy Mlynarek, by any chance, did you just delete it? I checked on your portal and it only shows four subscriptions and it doesn't include your email.


No I have not deleted any. As you can see I have created multiple reports (hourly) to be delivered by subscription.

1626458222349.png


Hello,

Any chance that this issue got sorted? I’m experiencing the same now.

Cheers


Hello,

Any chance that this issue got sorted? I’m experiencing the same now.

Cheers

Hi @rem.time, please submit a Support ticket to help you with this. Go to https://support.ringcentral.com/new-case.html


Reply