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Question

Performance Reports subscription not delivering

  • July 16, 2021
  • 4 replies
  • 620 views

Performance reports not delivering via subscription.

I feel very confident it is set up properly however I have not been receiving the reports via email.

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Any suggestions to troubleshoot? Calling RC tech support is awful, and most of the time the call just disconnects..terrible cs

Thank you

4 replies

Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+1

Hi @Jeremy Mlynarek, by any chance, did you just delete it? I checked on your portal and it only shows four subscriptions and it doesn't include your email.


  • Author
  • New Participant
  • July 16, 2021

No I have not deleted any. As you can see I have created multiple reports (hourly) to be delivered by subscription.

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  • New Participant
  • October 2, 2024

Hello,

Any chance that this issue got sorted? I’m experiencing the same now.

Cheers


Mary-Community_Moderator
Community Manager
Forum|alt.badge.img+1

Hello,

Any chance that this issue got sorted? I’m experiencing the same now.

Cheers

Hi @rem.time, please submit a Support ticket to help you with this. Go to https://support.ringcentral.com/new-case.html