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Question

Cant schedule a custom report template in Contact Center


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I am trying to schedule a custom report template to send every day, but am not given the option of the custom report template.   (It is an SLA report showing enqueue times)   

 


 

Since I cannot get the data same day which is absolutely moronic, I need it first thing the next day.  
 

Am I missing something or are we not allowed to schedule custom reports?

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