Question

Maxx Agent shows refused call but call is still ringing

3 years ago
August 31, 2021
1 reply
434 views

Patrick1940205021
New Participant
3 replies

I received a call that Maxx Agent is showing Unavailable Refused but also shows connecting Agent Leg. The call will still be ringing but the contact agent is unable to pick up the call. Anyone else having this issue?

Mary-Community_Moderator
Community Manager
2295 replies
3 years ago
August 31, 2021

@Patrick Keller, it may be a glitch. Please try to logout and log back in.

Reply

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

Cookie settings

We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.

Basic
Functional

Normal
Functional + analytics

Complete
Functional + analytics + social media + embedded videos

Reply

Related Posts

Pegar todos os registros de um databaseicon

Alterar valor de um campo para todos os registros conectados de um databaseicon

Update automático em um registro de databaseicon

atualizar os titulos em massa de um databaseicon

Validação por preenchimentoicon

Most helpful members this week

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded

Cookie policy

Cookie settings