RingCX for Salesforce disconnects

Hey, @MCreador Let me dig into this a bit and see if we can get someone to assist with troubleshooting this further. 

As an update, I checked in and found a ticket that is currently sitting with Tier 3 - they’re the best of the best for resolving issues like this. I’ll hit up that team to see how things are going with their investigation. 

 

Ok thanks. So far we haven’t gotten to the bottom of this. 

Yeah, I know...and I’m sorry about that. 
I did talk with the Tier 3 Support agent handling this and he said he would keep me in the loop. 
More to come! We appreciate your patience!