The problem for https://github.com/ringcentral/ringcentral-web-phone is it can only run in a browser. In theory you will be able to get audio data, at least you computer's speaker can get the audio data.
This SDK is better in my opinion: https://github.com/ringcentral/ringcentral-softphone-ts
It can run on server side as a node.js app.
Sample code here https://github.com/ringcentral/ringcentral-softphone-ts/blob/main/demos/inbound-call.ts#L22-L32
tells you how to auto answers the call, how to get audio from remote peer and how to send/play local audio to remote peer.
Thanks! It seems like this is what we were looking for. I will check it out.
One thing that in this package I can't find call transfer.
Is it possible to transfer the call to another user in this library?
Is RingCentral going to release a realtime voice agent bot. The old phone tree voice menu is so 2019.
I mean an AI Voice Agent Bot. ChatGPT added this capability recently
I mean an AI Voice Agent Bot. ChatGPT added this capability recently
You can build one by yourself if you are interested. Please check out this article for details.
