Question

App Integration to add notes & allocate calls

Forum|Forum|5 years ago
November 24, 2020
1 reply
316 views

natika-sharp
New Participant

Hi all! I'm wondering if there is an app integration I can use for a receptionist to log notes on a call received through Ringcentral that they can then allocate/forward onto the correct team member or contractor to action?

+2

BeckyH
Community Manager
Forum|Forum|5 years ago
December 3, 2020

@natika-sharp Hey, the Salesforce integration might be a good tool for this.
You can learn more about integrations in our App Gallery.

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