Hi -
Are there any plans to add a 'Create Call Queue' API function?
Thanks,
Mike
Hi -
Are there any plans to add a 'Create Call Queue' API function?
Thanks,
Mike
Hi Mike,
I am not aware of a plan yo have an API for creating a call queue. But I will take your question as a request and will check with the platform team.
Thanks for asking!
Yeah, Everyone try to find this API and I hope rc team will implement the API.
Any update ont his 2 years later? the API is very limiting. Manulay doing this is not fun.
Yes, you can use API to create a call queue and add members to the queue. Here are the steps.
1. Create call queue extension. Specify the type=Department
2. Use the newly created extension id (call queue extension) to call this API to assign queue members
3. Update the call queue if needed.
Check out a set of call queue API from the dev guide to learn more.
Thanks.
Specify the type=Department
is what I was missing.
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